Quality Complaint

Due to a temporary disruption of email services for reasons beyond the control of Dompé farmaceutici, the receipt of emails may not be guaranteed.

To report adverse events or quality complaints or to request medical information relating to our products, please contact the Dompé switchboard at +39 02 583 831.

This notice will be updated once the service has been restored. We apologise for any inconvenience.

A quality complaint includes any deficiency in the identity, quality, durability, reliability, safety, efficacy or performance of a product, which does not allow compliance with the pre-defined qualitative characteristics.

Here are some (non-exhaustive) examples:

incorrect label
expiry date and/or batch number absent or unreadable
lack of drug inside the package
faulty closure
product of color or smell different from the norm
presence of foreign bodies.

Please fill in the form

* denotes mandatory fields

Name *

Surname *

Email *

Country *

Occupation *

Product *

Batch number *

Object *

Message *

I declare that I have read the information note and consent to the processing of personal data